Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?
If you are a Nikpol Account holder, the standard delivery charge of $30 will be automatically charged to the invoice. If you request Nikpol to deliver outside of your registered address, a delivery charge of $50 will be incurred. For all other Nikpol customers, a delivery charge of $100 will apply.

Standard shipping fees only apply to metro Melbourne, Sydney and Brisbane deliveries to commercial addresses. Residential addresses may be charged additional shipping fees. A Customer Service Representative will contact you to inform you.
Which payment methods are accepted in the Online Shop?
If you are a Nikpol Account holder your normal payment methods are accepted. We also accept PayPal and Credit Card.
How secure is shopping in the Online Shop? Is my data protected?
All credit card payments are made through our secured gateway through Braintree. You can view our privacy policy here

Do you have a sales enquiry or question?

Enter your details below to contact us or ring us on 1300 645 765  we are open from Monday through Friday 7:30am to 5:30pm EST


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An FSC certification considers that foresty operations be cost-effective while not compromising the environmental health of the forest. Ask about our FSC range.

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